Let’s face it, life is busy. Juggling your daily schedule is challenging enough. Add in children, a significant other, and managing your health, and you’ve got the perfect recipe for chaos.
You want to get healthier, but where can you find the time in a schedule that’s already jam packed? Telehealth* is your answer, and the YOURhealth employee wellness program is now using this innovative service to bring personal health management to you—enabling you to schedule care on your terms, at a time and location that meets your busy lifestyle.
What is telehealth?
Telehealth is a secure, two-way video conferencing solution that's web-based and accessible using your smartphone, tablet or any computer with a webcam. You can participate in a variety of YOURhealth employee wellness programs, and manage your health without leaving the privacy and convenience of your home, work or other location.
Want to improve a health condition or quit smoking but can’t fit it into your work day? Simply schedule your health management session at a time and location that works for you.
Bringing Personalized Health Care to You
Telehealth made it possible for Paul Soto, technical director for the University's Regional IT Services, to improve his health. When Paul began experiencing lower back pain, his desire to do something about it wasn’t the issue. The biggest problem was finding the time.
“After I completed my personal health assessment (PHA) and biometric screening, I received an outreach email about the lower back pain program, but because I work off site at Corporate Woods and the nature of my job, my schedule never allowed me to commit to the program,” Paul says. "But then came telehealth and all that changed."
Paul's been with the University for seven years. He knew about the condition management program for lower back pain, but never enrolled throughout that time. So why did he enroll now? Simple. Telehealth gave him the access and convenience he needed to manage his health. “Telehealth made managing my health and improving my lower back pain possible. I could meet with my wellness coach and exercise specialist from home, my desk—basically anywhere and anytime it was convenient for me,” he says.
Telehealth In Action
Using telehealth, Paul had face-to-face, half hour meetings with his wellness coach and exercise specialist throughout the program. Working as a team, they addressed his concerns, barriers to achieving his goals, and provided him with the information and education he needed to improve his lower back pain.
“Paul and I used telehealth for all of our coaching sessions,” says Ging Hoang, BSN, RN, wellness coach with the condition management program. “The two-way video conferencing allowed Paul to show me his equipment, stretches he was working on, and his work set up. I was able to share educational materials over the Zoom platform, and it was as if we were interacting in the same room. It really hit me how telehealth truly breaks down the barrier of distance when Paul and I ran into each other while working off site, and we instantly recognized one another."
To follow up his coaching sessions, Paul also met with Exercise Specialist Katie Niebuhr. Via telehealth, she helped him create an exercise plan to strengthen his lower back muscles. “With telehealth I could evaluate Paul’s form with his stretches and conduct a simple exercise test to find any weaknesses or imbalances that may be contributing to his lower back pain,” she says. “As a result, I recommended proper stretches and exercises to help with his strength and flexibility to alleviate the lower back pain he was experiencing.”
Through the lower back pain program, Paul learned how to make changes to his exercise routine, sitting habits and how to incorporate stretching exercises into his day. These changes helped relieve his lower back pain and get him back to his active lifestyle.
After graduating from the program, Paul is feeling much better and resuming his normal activities. Would he recommend telehealth? “Without a doubt,” Paul says. “It’s a great tool that ensures access to care, removes all geographic barriers, and allows providers to continue to deliver medicine of the highest order.”
Use Telehealth for Convenient, Easy Health Management
If you can open an email and click a link, you can use telehealth—it’s really that simple!
When you sign up for telehealth, you receive an email from an outreach coordinator which includes a link that opens to start your first telehealth session. How easy is that.
Not yet sure about it? View a quick tutorial on how to get started with Zoom, the secure, convenient and easy program that powers our telehealth service.
What programs are available using telehealth?
Eligible individuals can choose from a variety of YOURhealth employee wellness programs available via telehealth:
Call (585) 275-6300 to learn more or get answers to your telehealth questions.
*Specific telehealth program details available upon request.