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Diabetes Management


Diabetes is a disease in which the body is unable to properly process the food we eat for use as energy. Normally, the food we eat is turned into glucose (sugar) and then used for energy. In order for this sugar to enter the body's cells, insulin is manufactured by an organ near the stomach called the pancreas. People with diabetes cannot make enough insulin or cannot fully use the insulin the body produces.

Our condition management nurses are trained to help individuals diagnosed with diabetes learn to manage their condition by:

  • Increasing knowledge of the disease
  • Providing strategies to slow disease progression, allowing for self-management and lifestyle changes
  • Help managing co-morbid conditions which contribute to diabetes
  • Review current medications and treatments
  • Help to develop personal goals and successful strategies to manage diabetes

All of our condition management programs are personalized to meet your needs and schedule. You’ll work with a wellness coach who will meet with you one-on-one. Worried about making it to in-person appointments? Don’t be! Our nurses can work with you by phone, or with our easy-to-use telehealth software – secure web-based video conferencing you can access on your smartphone, tablet or any computer with a web-cam. Together, you and your coach will build strategies and goals to help you manage your health condition. Call us at (585) 275-6300 or email us at urwell.programs@urmc.rochester.edu to learn more and to see if you are eligible.